Leading the Way in Service Delivery

ArtByLetters Master Creative Artist President_Proprietor James Youngs is a Little Big Horn Dual Citizenship Plains Cree 'Native' from Sturgeon Lake Reservation Alberta Canada.Making the importance of both United States and Canadian Government Small business services a consideration always.

        Launched in October 2009, the new CanadaBusiness.ca represents government modernization at its best. Working closely with its regional partners, the CBN team condensed 14 federal, provincial and territorial websites into one in order to provide Canadian entrepreneurs with a single online access point for government service

     The result? A single online point of contact for businesses, a new and vastly improved site, and significant annual cost savings. More importantly, though, Canadian businesses are now at the centre of CBN's business model.

     Industry Canada's approach is more than a case study in innovative online service to the public. It offers a model that is portable to other organizations. While Batista acknowledges that the Web cannot always replace an in-person or on-the-phone experience, he says governments at all levels can realize true benefits from positioning the Web as their primary service point. After all, it offers clients access to services and information anytime, anywhere—increasing their engagement with government.

To Read the full Article click here:

 http://www.ic.gc.ca/eic/site/ich-epi.nsf/eng/02131.html?open